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Privacy Policy
Effective Date: May 18, 2026
This Privacy Policy describes how KuWang, operated by MOLAGOLA LIMITED in Hong Kong, collects, uses, shares, and protects your personal information when you visit our website, make a purchase, contact us, subscribe to our emails, or otherwise interact with our services.
By using our website, you agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
Personal Information You Provide
When you place an order, contact us, subscribe to our emails, or use our website, we may collect personal information, including:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Order details
- Payment-related information
- Customer service messages
Payment information is processed securely by our payment service providers. We do not store full credit card numbers on our servers.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Pages viewed
- Referring website
- Cookies and similar tracking technologies
- Website usage and interaction data
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Provide order confirmations and tracking updates
- Respond to customer service inquiries
- Handle returns, refunds, replacements, or order-related issues
- Prevent fraud and protect our website
- Improve our products, services, and website experience
- Send marketing emails if you have subscribed
- Comply with legal, tax, accounting, and regulatory obligations
3. Email Marketing
If you subscribe to our email list, we may use your email address to send promotional emails, product updates, special offers, and other marketing communications.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at kuwangpet@outlook.com.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, checkout, security, analytics, advertising, and customer experience.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions, including checkout.
Where required by applicable law, we will request your consent before using non-essential cookies.
5. Sharing Your Information
We do not sell your personal information.
We may share personal information with trusted service providers only when necessary to operate our business, including:
- Shopify and e-commerce platform providers
- Payment processors
- Fulfillment and logistics partners
- Shipping carriers
- Customer support providers
- Email marketing providers
- Analytics and security service providers
- Legal, tax, or compliance advisors when necessary
These service providers may process your information only as needed to provide services to us or comply with legal obligations.
6. Shipping and Fulfillment Partners
To deliver your order, we may share your name, shipping address, phone number, email address, and order information with fulfillment and logistics partners.
These partners process shipping information as necessary to deliver your order, provide tracking, handle delivery issues, and comply with applicable legal or operational requirements.
7. International Data Transfers
Because we operate an online store and use international service providers, your personal information may be transferred to, stored, or processed in countries outside your country of residence.
We take reasonable steps to ensure that your information is handled securely and in accordance with this Privacy Policy.
8. Data Retention
We keep personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, legal compliance, accounting, fraud prevention, and dispute resolution.
When personal information is no longer needed, we will delete, anonymize, or securely retain it as required by applicable law.
9. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent for marketing communications
- Request a copy of your personal information
- Lodge a complaint with a data protection authority
To exercise your rights, please contact us at kuwangpet@outlook.com.
10. Security
We take reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
KuWang
Operated by MOLAGOLA LIMITED
Hong Kong
Email: kuwangpet@outlook.com